Privacy Policy
How Collide Solutions collects, uses, and protects your information when you interact with our systems and services.
Last updated: May 11, 2026
1. Introduction
Collide Solutions (“we,” “our,” or “us”) is an AI systems and digital infrastructure company that builds automation platforms, AI-powered websites, operational tooling, and reporting systems for modern businesses.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website collide.solutions, use our services, or interact with our systems.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
2.1 Information You Provide
- Contact Form Submissions: Name, email address, phone number, company name, and message content when you fill out our contact form.
- Newsletter Signups: Email address when you subscribe to our newsletter.
- Strategy Call Bookings: Name and email address when booking through our Calendly integration.
- Service Inquiries: Details about your business needs, project requirements, and preferences.
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, referral sources, and navigation patterns.
- Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
- Network Information: IP address, country/region, and approximate geolocation.
- Performance Data: Page load times, errors encountered, and interaction events.
3. How We Use Information
We use the information we collect for the following purposes:
- Service Delivery: To respond to inquiries, provide requested services, and communicate about projects.
- Website Improvement: To analyze usage patterns and improve our website experience, content, and navigation.
- Marketing Communications: To send newsletters, product updates, and relevant content (with consent).
- Business Operations: To manage scheduling, client relationships, and internal operations.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
- Security: To detect, prevent, and address technical issues, fraud, or abuse.
5. Analytics Providers
We use the following third-party analytics and infrastructure tools to operate and improve our services:
- Google Analytics and Google Tag Manager: Required measurement tools for website traffic, performance, and conversion metrics. Google Privacy Policy
- PostHog: Required product analytics for understanding user journeys and feature usage. PostHog Privacy Policy
- Calendly: Scheduling infrastructure for strategy calls and consultations. Calendly Privacy Policy
- Resend: Email delivery infrastructure for transactional and marketing emails. Resend Privacy Policy
- Cloudflare: CDN and security infrastructure for website delivery and DDoS protection. Cloudflare Privacy Policy
- Vercel: Hosting and deployment infrastructure. Vercel Privacy Policy
6. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL.
- Access Controls: Personal data is accessible only to authorized personnel with legitimate business needs.
- Infrastructure Security: Our systems are hosted on secure cloud infrastructure with continuous monitoring.
- Data Minimization: We only collect and retain information that is necessary for our stated purposes.
While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
7. Third-Party Services
Our website integrates with third-party services that have their own privacy policies. When you interact with these services (e.g., booking a Calendly call), your data may be processed according to their respective policies.
We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregate data with partners for analytics and business improvement purposes.
8. User Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under certain conditions.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to processing of your data for specific purposes.
- Withdraw Consent: Withdraw previously given consent at any time.
To exercise any of these rights, contact us at marketing@collide.co.in. We will respond within 30 days.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.
- Contact form submissions: Retained for up to 2 years from last interaction.
- Newsletter subscriptions: Retained until you unsubscribe.
- Analytics data: Retained for up to 26 months.
- Service-related communications: Retained for the duration of the client relationship plus 5 years.
10. International Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States and India, where our servers and service providers are located. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:
- Email: marketing@collide.co.in
- Website: collide.solutions/contact
12. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page and update the “Last updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.